Building a Championship Team
There is a lot of work that goes into recruiting and building a Championship Team.
So, what are the main elements of building a Championship Team:
Attracting and Recruiting the Right People
- Hire Slow, Fire Fast
- Firstly, assess the values of your business and your branding and look for candidates with the same values.
- Ask the right questions in the interview – assess their attitude and willingness to learn.
- Have a Company Handbook outlining your values – if the values of your business include your team members are professional, clean and organised and your candidate arrives late, untidy and unorganised – they are obviously not a fit for your business.
- Look for the same personal qualities as those of your best employees.
- Make sure you also have job descriptions and formal documentation for the new employee to sign off on prior to commencing work.
- Share with the candidates your expectations of them and also your vision for the future of the business.
Managing Your Team
- Give your employees the right jobs and tasks in line with their capabilities and interests and you will keep them engaged and motivated.
- Make sure you balance team members’ skills but also a balance of personality and temperament – a highly motivated and enthusiastic apprentice who asks lots of question may not best be served by matching with an introvert who just likes to get the job done!
- Communicate with your team regularly to ensure the teams are as productive as they can be and make changes as necessary.
- Make sure everyone has KPI’s and absolute clarity on their role.
- Make life easier by using a cloud based job scheduling & invoicing software. This will make it easier for those staff that find these tasks arduous AND give you more control of your business.
- Enjoy your successes and celebrate with your team.
- Reward individual successes and successes of the team – at the minimum acknowledgement at regular monthly meetings.
- Employee of the month – an oldie but a goodie – a case or 6 pack of beer and acknowledgement of a job well done is priceless.
- When mistakes happen – DON’T BLAME – work out solutions for the future. Everyone makes mistakes – it is the way we learn. If it happens a few times, take the individual aside to resolve (or meet with their supervisor to do the same).
Team Building (Informal)
- No, not the abseiling weekend kind!! Although if you are all fanatics this can work!
- Taking the team out once a quarter for a meal or even drinks on a Friday after work will be an informal way of bringing the whole team together – this includes admin, bookkeeping etc.
- There is no better way of getting to know each other and understanding each other’s roles by hearing funny stories about each other’s week.
Communicate regularly and Review Performance
- Even with ups and downs, keep everyone focused on the big picture and the values of the business.
- Make sure everyone understands their role and those of each other.
- Keep the team informed of any changes that may affect their performance or completion of tasks.
- Regularly communicate with your team individually to ensure that they are happy in their role and reiterate your business values.
- Make quarterly informal and yearly formal reviews with performance based feedback.
Building a Championship Team is challenging but rewarding when everyone is on the same page and producing the same top quality work as result of processes you have put in place.
Great rewards can also be gained from automating all your systems such as invoicing and job scheduling, so that you have more control and there will be less ‘human error’ from your staff.
Be sure you recruit the right team, reiterate your businesses values, give your team the ability to develop their skills and leadership and celebrate your successes together and you should be well on your way to BUILDING A CHAMPIONSHIP TEAM.
For more information on developing your People Systems check out our
Impact Program CLICK HERE
or call us on (02) 8011 4855 or 1300 665 922.